Terms & Conditions

Booking

Upon booking, the client will receive an electronic confirmation. Bookings are final and all payments non-refundable. See section on "Booking cancellations" for more information. All ensuing communication between the client and Trolltunga Adventures will take place by e-mail.

Age limit

The age limit for joining tours organized by "Trolltunga Adventures" is minimum 16 years. If you are younger and traveling with a responsible parent please contact us in advance of booking.

Payment

Tour price is fully payable upon trek departure.

Language

All communication with Trolltunga-Adventures will take place in English or Norwegian. We are all bilingual (Norwegian/English), and English is the major language used during the tours.

Travel insurance: Trolltunga-Adventures requires all of its clients to have a valid travel insurance. Trolltunga-Adventures disclaims all responsibility for personal injuries, accidents, illness, death, theft and damage to personal belongings or the like. Upon booking the client accepts that all activities joined during a Trolltunga-Adventures tour are performed at one’s own risk and that the responsibility for any personal injuries rests with the client. If the client does not have valid travel insurance, it has to be taken out before departure. Otherwise, the client can be denied access to the tour, with no refund.

Travel Cancellation Insurance

We recommend all our clients to take out a travel cancellation insurance. This insurance may be obtained from your regular insurance company.

Visa Requirements

Trolltunga Adventures has no responsibility for the traveler’s visa requirements. If a tour is booked before the visa is granted there will not be a refund. 

Booking Cancellations

The client may cancel a booking on the following conditions:

  • More than 8 weeks before departure: The entire tour price will be refunded.

  • 4-8 weeks before departure: 50 % of the tour price will be refunded.

  • Less than 30 days before departure: No refunds.

All cancellations are subject to an administration fee of NOK 400. For group bookings the deposit is non-refundable. The outstanding amount are subject to the cancellation conditions above.

Clients with allergies or other ailments/disorders

Clients with ailments that require special consideration, such as allergies, are obliged to inform us before departure. The same applies for clients who need special arrangements in terms of physical or mental support.

Behavior

It´s vital to us that all participants have a pleasant and enjoyable trip. Participants who do not comply with given rules or do not respond to reprimands from the tour guide, will be excluded from the remainder of the trip. The same applies in cases of drug abuse or excessive consumption of alcohol.

Unforeseen Incidents

Trolltunga reserves the right to cancel tours due to unforeseen incidents. These are incidents beyond the company’s control, such as natural disasters, floods, thunder storms, fog, blocked roads or labor conflicts. Similarly, we reserve the right to change the itinerary to adjust for such unforeseen incidents. No refunds are made at such events. Note also that Trolltunga Adventures reserves the right to turn around clients that do not have the appropriate level of fitness and experience needed to complete the trek. No refund is given in such an event.

Adventure excursions and airfare

Airfare is not included in the price. Neither is bus/train transportation to the starting point of the treks. We do provide you with all the information you need, timetables, prices etc.

Any questions you may have, do not hesitate, send us an e-mail!

Trolltungaadventures@outlook.com